Our Services

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Business Consultation

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Designing Solutions

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Insights Discovery

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One-to-One Coaching

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Development Programmes

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Team Development

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Hospitality Quality Management

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Business Consultation

We take the time to get to know your organisation and to understand the needs of the organisation and people. We will then work with you to assist in clarifying and achieving your goals or direction and identify potential interventions.

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Designing Solutions

We work with you to create solutions – whether it be a sustainable development activity, individual coaching or even support in addressing processes.

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Benefits Include:

Improved Leadership Skills: Helps refine communication, emotional intelligence, and strategic thinking.

Greater Employee Engagement: Empowers leaders to create positive workplace cultures, boosting team morale and collaboration.

Effective Problem-Solving: Encourages critical thinking and adaptability in handling complex situations.

By investing in one-to-one coaching, organisations can cultivate strong, resilient leaders who drive success and inspire those around them.

One-to-One Coaching

One-to-one coaching in the workplace is a powerful tool for managers and leaders to enhance their performance, decision-making, and leadership skills. It provides personalised guidance, helping individuals identify strengths and areas for development while fostering self-awareness and confidence.

Tailored Development: Coaching focuses on specific challenges and goals, offering customised strategies for growth.

Enhanced Performance & Productivity: Supports goal-setting and accountability, leading to better results.

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Team Development

We will create bespoke programmes for your team, blending group development interventions and one-to-one and team coaching, to support team building and working, or to assist in working towards an identified project or change in the business.

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Insights Discovery

Working with the Insights evaluator tool, we can support your teams in understanding their own behavioural and communication preferences and those of others to enhance effective communication and collaboration. This can be done through one-to-one profile discussions and coaching, and group workshops designed to meet your specific needs.

Insights Discovery is a simple yet powerful tool that helps people understand themselves and others better, using four easy-to-remember colour energies. Based on Jungian psychology, it highlights personality preferences and communication styles, making it easier to build stronger relationships, improve teamwork, and boost performance. It’s beneficial in leadership, personal development, and team dynamics. Insights Discovery is a tool that helps people understand their personality and how they naturally work and communicate. It uses four colours—red, yellow, green, and blue—to describe different styles, such as being outgoing, thoughtful, calm, or driven. It’s invaluable for improving teamwork, communication, and self-awareness, both at work and in everyday life.

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Delivering Development Programs

We can design and deliver a range of development programmes to suit the needs of your organisation and people. These can be bespoke to your organisation, even if a popular topic such as:

  • Leadership Development

  • Management Development – including Management 1st accredited by People 1st International

  • Development for Departmental Supervisors

  • An Introduction to Coaching – accredited by People 1st International

  • Interview with Confidence

  • Performance Appraisals or Reviews

  • Communication Skills

  • Present with Pride

  • Guest Engagement

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Hospitality Quality Management

We will work with your business standards or assist in developing your core standards and provide a mystery guest service to identify strengths and areas for focus and development.